Out of respect for the privacy of its users, Eaka Brand asks users for certain information when they make a purchase, post a comment or use certain features of the website, so that it can provide safe and reliable services. To process and ship an order, information such as an address, phone number and email address is required. Because all of Eaka Brand’s activities are legal and based on e-commerce law, and an official invoice is issued during the purchase process (and, at the request of corporate customers, a value-added tax certificate), entering information such as a name and national ID for individuals, or an economic code and national identifier for organizational purchases, is necessary. Please note that the email address and phone numbers the customer registers in their profile are the only official, customer-approved email address and phone numbers, and all of the company’s correspondence and replies are made through them.
Therefore, entering an address, email and mobile and landline phone numbers by the customer implies that they are confirmed as accurate, and if the above items are not entered correctly or completely, Eaka Brand may request additional information from the customer to ensure the accuracy and certainty of the order.
Customers can enter the name, address and phone number of another person to receive their order, and Eaka Brand will use this information only to ship that order.
Eaka Brand also collects the following information anonymously from users, with their permission, when they install or use the application. This information is collected to the extent necessary and for purposes such as studying the causes of error reports, improving system issues and the user experience when using the Eaka Brand website and application, as well as marketing research and offering more relevant services and purchase suggestions to users, and it is used in a way that is not directly linked to a specific, identifiable individual.
– Your device type, language and operating system, your device’s Android ID and Android advertising ID, searches made on the Eaka Brand website and application and the results selected, the duration and time spans of your use of Eaka Brand, installed applications, technical information and server reports including the network type and the browser type and version
This information is used only by Eaka Brand and is not shared with any other business partner. Also, at the user’s request, the previous information is erased and is not collected afterwards.
In the event of crashes, the following information is also collected to study the cause of the crash and fix the error:
– Whether or not the device is rooted, total RAM and used memory at the time of the crash, the day and time of events, whether the wireless network is on or off, whether the data network is on or off, and whether roaming is on or off.
Eaka Brand collects information through cookies. A cookie is a file that is created by the browser at a website’s request and lets the website remember your visits and tailor them to you. Many browsers allow cookies to be disabled; for this purpose you can consult your browser’s help.
Eaka Brand may send emails or text messages to website members to announce events and news, special services or promotions. If users do not wish to receive such emails and text messages, they can cancel their Eaka Brand newsletter subscription in their profile. Failing to cancel implies tacit agreement to receive emails and messages and a waiver of the right to object.
Eaka Brand may edit users’ submitted reviews and comments in order to comply with the website’s rules. Also, if a comment or message submitted by a user falls under criminal content, Eaka Brand may use the registered information for legal action. By using the services of the Eaka Brand website, users grant Eaka Brand the right to edit information and use it within the framework described above and waive the right to object.
It should be stressed that keeping the password and username safe is the users’ responsibility, so to prevent any possible misuse, users should not disclose that information to anyone else. If a user transfers their mobile number to another person, to prevent misuse or possible problems the user must change the mobile number in their profile and register a new one. The user is responsible for any damage resulting from the user’s failure to observe the above, and the user waives any right to make claims against Eaka Brand. Eaka Brand considers users’ personal identity confidential and does not transfer their personal information to any other person or organization, unless required by order of a competent judicial or administrative authority or under the country’s prevailing laws and regulations to provide it to the competent authorities. In such cases Eaka Brand has no legal liability for compensation, and by consenting to use the website’s services, users also waive any right to object.
Users are also hereby informed that Eaka Brand, like other websites, uses IP and cookie collection. A cookie is a file created by the browser at a website’s request that lets the website remember your visits and tailor them to you. Many browsers allow cookies to be disabled; for this purpose you can consult your browser’s help. However, Eaka Brand’s protocols, servers, security layers and proper data management methods make every effort to protect users’ information and prevent unauthorized access. Naturally, responsibility for any misuse lies with the person or persons responsible, and Eaka Brand reserves the right to object and pursue legal action at its discretion.
If you do not wish to receive Eaka Brand emails and newsletters, you can click the unsubscribe link at the bottom of the email.
Eaka Brand uses all its strength to protect and keep users’ information and privacy, and hopes to provide a safe, comfortable and pleasant shopping experience for all users.